Adaptive Skills
Adaptive Skills
- Build Resilience and Develop Skills to Lead Change**
- Develop a Positive Mindset to Workplace Changes**
- SkillsFuture for Digital Workplace
Designed and Infused with Content from Wiley Authors
- WSQ Display Critical Thinking and Analytical Skills (Powered by Wiley)
- WSQ Present Information (Powered by Wiley)
– Mapped to Infographics - WSQ Participate in Negotiations (Powered by Wiley)
- WSQ Articulate and Discuss Ideas (Powered by Wiley)
– Mapped to Storytelling with Data - WSQ Conduct Presentation to Senior Management (Powered by Wiley)
- Finance for Non-Finance Professionals (PricewaterhouseCoopers)
CIPD
Masterclass Series
- Delivering Transformational Change
- HR Business Savvy Skills
- Workforce Planning
- Organisation Development
CIPD Qualifications
- CIPD Level 3 – Diploma in Human Resources Practices
- CIPD Level 3 – Diploma in Learning and Development
Other HR Courses
- Apply Employment Act in HR Practices andHR Processes
- Developing and Managing Effective HR Policies and Procedures
- Grievances Handling and Discipline**
- HR for Non-HR Professionals
- Singapore’s Employment Laws For Termination, Dismissal, Retrenchment And Retirement
- Effective Performance Management and Appraisals
- Employment of Foreign Manpower Act
- Preventing Employment Dispute
- Singapore Industrial Relations System Past Present Future
- Structured and Behavioural-Based Interview Skills
SHRM Programmes
- Total Rewards Philosophy Development (L4) powered by SHRM (SF)
- Human Resource Analytics and Insights (L5) powered by SHRM (SF)
- Talent Management (L4) powered by SHRM (SF)
- Learning and Development Strategy and HR Development (L4) powered by SHRM (SF)
- Human Resource Advisory and Role as HR Business Partner (L4) powered by SHRM (SF)
- Strategic Workforce Planning (L4) powered by SHRM (SF)
- Employee Engagement Management and Relations (L4) powered by SHRM (SF)
- Human Resource Practices and Implementation Strategies (L4) powered by SHRM (SF)
John Maxwell Signature Series
- The 5 Levels of Leadership
- The 360° Leader
- 5 Strategies to Win with People
- Accelerating Teamwork
- Living the Laws of Leadership
Designed and Infused with John Maxwell’s Leadership Principles
Level 3
- Personal Effectiveness powered by John Maxwell
- People Development powered by John Maxwell
- Organisational Relationship Building powered by John Maxwell
- People and Performance Management powered by John Maxwell
- Vision Leadership powered by John Maxwell
- People Change Management
Level 4
- People Development powered by John Maxwell
- Personal Effectiveness powered by John Maxwell
- Organisational Relationship Building powered by John Maxwell
- People and Performance Management powered by John Maxwell
- People Change Management powered by John Maxwell (Blended Module)
NTUC LearningHub’s Signature Series Professional Programmes
- Be A Leader, Be A Coach**
John Kotter Signature Series
Designed and Infused with Kotter International Business Management Principles
WSQ Solve Problems and Make Decisions (Operations/Supervisory/Managerial Level)
- WSQ Adapt to Change
- WSQ Foster Team Adaptability
- WSQ Communicate and Relate Effectively at The Workplace
- WSQ Facilitate Effective Communication and Engagement at The Workplace
- WSQ Lead Workplace Communication and Engagement
- WSQ Demonstrate Initiative and Enterprising Behaviours
- WSQ Support the Establishment Framework for Initiative and Enterprise
- WSQ Manage Cross Functional and Culturally Diverse Teams
- WSQ Develop Personal Effectiveness at Operations Level
- WSQ Maintain Personal Presentation and Employability at Operations Level
- WSQ Develop Personal Effectiveness (Supervisory/Managerial Level)^**
- WSQ Apply Emotional Competence to Manage Self at The Workplace
- WSQ Apply Emotional Competence to Manage Self and Team^**
- WSQ Apply Emotional Competence to Manage Self and Others in a Business Context^**
- WSQ Work in A Team
- WSQ Present Information
- WSQ Write Report**
WSQ Courses
- WSQ Apply Basic LEAN Techniques in the Workplace
- WSQ Apply Failure Mode Effect and Analysis Techniques (AFMEA)
- WSQ Apply LEAN Thinking in the Workplace
- WSQ Apply Root Cause Analysis (ARCA)
- WSQ Follow Good Manufacturing Practices
Lean Six Sigma
Lean Six Sigma is the integration of two widely used business improvement approaches – Lean and Six Sigma. Each of the approaches by itself has its own merits and focus. With this integration, Lean Six Sigma offers organisations a wealth of tools and techniques to resolve issues that they may not have been able to overcome through the singular use of Lean or Six Sigma.
- Profiling & Teambuilding by Identi3**
Service Professionals
- Customer Experience Management L2: Contribute to Customer Service over Various Platforms
- Service Leadership – L1 (Demonstrate the Service Vision)
- Service Leadership L1: Demonstrate the Service Vision (MSF)
- Service Innovation L1: Engage in Service Innovation Initiatives powered by ESSEC
- Service Planning and Implementation L1: Implement Operations for Service Excellence
- Service Challenges L1 (SF): Project a Positive and Professional Image
- Service Challenges L1 (SF): Respond to Service Challenges
- People and Relationship Management L1: Work in a Diverse Service Environment powered by John Maxwell
Service Coaches
- Service Coaching L3: Coach for Service Performance
- Service Excellence L3: Establish Relationships for Customer Confidence
- Service Planning and Implementation L3: Manage Operations for Service Excellence
- Service Information and Results L3: Manage Service Performance
- Service Leadership L3: Role Model the Service Vision
- People and Relationship Management L3: Manage a Diverse Service Environment powered by John Maxwell
Service Leaders
- Service Innovation Culture L4: Foster Service Innovation
- Service Innovation Culture L4: Foster Service Innovation powered by ESSEC
- Service Leadership L4: Lead with Service Vision (MSF)
NTUC LearningHub’s Signature Professional Programmes
- Customer Friendly Language
- Effectiveness and Etiquette on the Phone**
- Handling Challenging Customers
- Personal Branding**
- Professional Business Etiquette**
- Service Magic
- Service Revolution
- Service Wow