Empowering the Future of Retail

The Jobs-Skills Integrator for Retail Sector (JSIT-R) is a transformative initiative by Workforce Singapore, supported by NTUC LearningHub. Our goal is to support retail businesses through workforce skills development and technological adoption, preparing the retail industry for the future.

Appointed by Workforce Singapore (WSG), NTUC LearningHub acts as a dedicated intermediary, providing comprehensive, tailored workforce solutions for the Retail sector:

Employee Skills Training

Employee Skills Training

Job Matching Services

Job Matching Services

Workforce Transformation Initiatives

Workforce Transformation Initiatives

Why choose JSIT-R?

For Employers

Access to Skills Training

Equip your employees with essential skills for the future.

Digital Transformation Support

Leverage training in AI, e-commerce, and digital marketing to drive innovation.

Job Redesign Services

Align workforce capabilities with business needs for seamless integration of new solutions.

Career Health Initiatives

Promote long-term career planning and employee growth.

For Employees

Career Awareness

Explore new roles in a changing retail landscape, such as omnichannel manager and digital marketer.

Growth Opportunities

Participate in career fairs and workshops to discover evolving career pathways.

Join JSIT-R to leverage on these initiatives and resources

Empower yourself or your employees with in-demand skills in key areas:

   

Dive deeper and get equipped with emerging skills through our exclusive Mini Masterclasses series featuring Artificial Intelligence (AI) and retail technologies - all with up to 90% funding, T&Cs apply.

Unlock your company’s potential with our personalised 1-to-1 consultancy focused on Enterprise Transformation Projects. We will work with you to create a customised plan that enhances your company’s capabilities through implementation-led training, strategic solutions and job redesign.

 

Apply for available funding support to accelerate your initiatives:

 

Retain top talent by supporting their ongoing career development:

 
  • Empower your workforce with our Career Development Plan, designed to foster career progression through structured workshops tailored for the retail industry.
  • Enhance employees' skills and growth with our Retail Certification Programmes.
  • Identify opportunities for development through Skills Gap Analysis using tools like the Career Agility Hub.

Connect employers with qualified individuals ready to contribute to your team:

 
  • Attract top talent with Place-and-Train Programmes like our Customer Experience Ambassador (CXA) Programme.
  • Engage with potential candidates at our career fairs.

JSIT Retail Funded Masterclasses

Title Focused Skill(s) Programme Brochure
AI-Powered Customer Experience: Mastering WhatsApp Business for Retail Artificial Intelligence (AI) for Customer Experience Download
Empowering Sales & Marketing with AI Artificial Intelligence (AI) for Sales Download
Mastering Digital Commerce: From Setup to Strategy for Business Growth Digital Commerce Download
Mastering the Basics of Generative AI for Marketing Artificial Intelligence (AI) for Marketing Download
Supercharge Your Marketing with Generative AI: Voice & Video Beyond the Basics Artificial Intelligence (AI) for Marketing Download
Elevate & Engage: Transforming Service Identity into Exceptional Experiences Service & Customer Experience Download
Designing Future Services: Innovating at the Intersection of AI and Sustainability Artificial Intelligence (AI) for Service Experience Download
TikTok Marketing with AI Artificial Intelligence (AI) for Social Media Marketing Download

Masterclasses indicated above are 90% funded for retail company sponsored individuals.

Programme Partners and Beacon Companies

An initiative by

Workforce Singapore

Supported by

Retail Logo JSIT Logo

Beacon Companies

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Join us on this journey! Register to receive updates on our JSIT-Retail initiatives and learn more about how we can support your company!