Careers

Job Descriptions:

Business, Product and Partner Development

1. Analyse market demand and supply forces, manage resources and time schedule for new product launches
2.  Keep abreast global industry trends and education technology to identify new business opportunities in emerging industries
3.  Source and recruit best-in-class partnerships to increase the product family and product value proposition to customers
4.  Introduce new products including developing an integrated product rollout plans with finance on product pricing, training unit on curriculum and training methodology, sales & marketing on outreach plans, and shared services teams on operations support requirements.
5.  Monitor and evaluate impact of government initiatives and regulatory changes on the product strategies, including leveraging on the initiatives/changes to optimize product offering and capture new market segment or improve existing market share

Product and Partner Management

1.  Analyse product sales and propose actions plans to optimize sales and value to customers

including:
 a. Review product sales performance and recommend strategies and develop action plans to  sustain
or improve performance
 b. Assesses market competition in terms of pricing, value to customers and training approach
 c. Work with Training Manager to improve existing products to better meet market demand and
customers’ requirements
 d. Work with Training Manager to develop product solutions to support sales and clients needs
 e. Engage and align with Marketing and Sales to develop market outreach plans and position the
product value proposition
 f. Manage key partnerships to fulfil/exceed performance commitment
 g. Develop regular communication channels with key partners to build trust and confidence

Requirements:

Diploma/Degree or the equivalent in STEM disciplines
At least 5 years of relevant working experiences in STEM related industries
Candidates with relevant industry experience is an added advantage
Possess ACTA Qualification. Candidates with DACE/DDDLP certifications will have added advantage

Job Description

• To outreach and engage working people to up-skill and improve their employability or achieve their learning aspirations
• To propose suitable training solutions to customers
• To actively participate in assigned corporate events, road-show, class visits, and seminars
• Actively scout the environment to grow one’s sales portfolio
• To build and enhance relationships with both internal and external stakeholders to grow one’s portfolio
• Responsible for personal sales portfolio
• Follow up on sales leads
• Perform telesales and handling of virtual appointments

Requirements

• Candidate must possess at least a Diploma or equivalent
• At least 1 Year(s) of working experience in the related field is required for this position
• Proven ability to engage and handle customers’ requests
• A keen learner and have a quest for life-long learning
• Good communication skills
• Ability to engage customers at various outreach channels (road-show, branches, corporate events, call-centre and so on)
• Able to engage peers and work as a team
• Embrace challenges with a Never-Say-Die Attitude
• Candidates with experience will be considered for Senior position
• Able to commit weekends if required

Job Description

• Perform data requirement gathering, analysis and documentation
• Interpret use case requirement and design of target data model/ data mart
• Interpret data, analyze results using statistical techniques and provide ongoing reports by
  stakeholders
• Set up and implement enhancements to automate and simplify data reporting process
• Train and support users in using the reporting tools
• Maintain the data warehouse system to ensure system performance
• Troubleshoot, debug when data is found to be inaccurate Work Functions, Key Tasks
• Work with management and stakeholders to prioritize business and information needs
• Transform business requirement to data requirement, data analysis and profiling
• Design data models for use cases and data warehousing
• Perform data cleaning and ensure data quality and integrity in data warehouse
• Root cause analysis of data issues and coming up with stable long terms solutions
• Support data store’s inbound and/or outbound development
• Perform data acceptance testing
• Support SIT and UAT Key Performance Expectations
• Implement and build a reliable data warehouse which meets the business needs of all
  stakeholders and according to data warehouse architecture guidelines
• Identify data from different source systems and build the target data models
• Ensure business rules and data definition are standardised across users and
  reports/dashboards
• Produce professional quality reports, presentations and analysis with insights
• Responsible for business analysis, user coordination and some implementation of business
  initiatives
• Perform data analysis and compile daily, weekly and monthly user reports
• Ensure company’s data policy, data security standard and data governance guidelines are
  adhered to

Requirements

• Have a minimum of 3-5 years working experience in Singapore.
• BS in Mathematics, Economics, Computer Science, Information Management or Statistics
• Proven working experience as a Data Analyst or Business Data Analyst
• Technical expertise regarding data models, database design development, data mining and
  segmentation techniques
• Strong knowledge of and experience with visualization tools (Qliksense, Tableau, Power BI
  etc), databases (MSSQL, MYSQL etc), programming (SQL, Python, Java, R)
• Running and maintaining large ETL/ELT jobs to ingest and process data
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate
  significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings
• Preferably have statistical skills

Job Description

• Involve in project life cycle to deliver operational excellence and digital transformation in the
  organization
• Conduct users’ requirement and document requirements accordingly
• Define, design, develop, test and deploy application to meet the needs of the organization
• Responsible for the maintenance of application changes due to user requests or upgrade of
  operating systems, database systems and/or third-part software.
• Provide application support and advice to user to enable the effective and efficient use of the
  applications, including conducting application training to users, troubleshooting and resolving software,
  connectivity, user access and component configuration problems.
• Provide day-to-day ongoing application support to end-users
• Perform any other ad-hoc activities as requested by immediate supervisor and Management Team

Key Task

• Assist in managing both in-house and out-sourced projects to meet project scope, budget and
  schedule with proper project plan that is closely monitored
• Work closely with external vendors and internal users in the development/support of LHUB’s
  existing in-house systems and new systems
• Ensure the system is working smoothly when it goes ‘live’
• Responsible for creation of all system documentations, and to ensure that they are kept up to date.

Requirements

• Diploma or Degree in Information Technology, Computer Engineering, or equivalent
• Have a 3-5 years working experience in Singapore.
• Proficient in Java language and SQL languages
• Strong understanding of the system development cycle and programming techniques, tools and
  relational databases
• Have experience with APIs
• Self-motivated and able to work independently. Able to work under pressure (e.g. tight deadlines,
  heavy workload).
• Logical thinking/ approach to problem solving in a time sensitive challenging environment
• Adapt to changes in priorities, work assignments, and other interactions.

Job Description

• Record and process all funding claims in the government portal
• Liaise with departments for the supporting documents required for submission of funding claims
• Prepare monthly schedule and assist in SSG audit
• Ensure timely and accurate claim submission
• Ensure proper compliance with SSG funding claim policies and procedures

Requirements

• Organized and focused
• Familiar with the eligibility criteria, type of courses approved for Absentee Payroll Funding and funding rates. Familiar with IBF portal for claim submission
• Timely submission for renewal to funding agencies and governing approval institutions
• Proficient in using SkillsConnect and IBF portal for claim submission
• Submission and generate the NETF funding supported by e2i for aviation industry

Job Descriptions:

• Operation & Administrative Support for FDW Settling In Program (SIP)
• Prepare daily class attendance list and course materials
• Handle registrations, verify relevant documents process on the day of the course
• Scan & upload worker’s documents
• Submit daily report to MOM
• Prepare certificates based on daily attendance list
• Ordering of daily refreshment
• Manual data entry for daily evaluation results
• Monthly report submission to MOM
• Daily center operations such as archiving daily attendance list
• To assist in phototaking for trainees for safety passes
• Other administrative duties

Requirements:

• Possess O/N/A Levels, Nitec or Diploma in any field
• Candidate with 1 year of administrative/operations experience is preferred
• Able to work independently on the task given
• Able to handle multitask and meticulous
• Working Days: 4 weekdays + 1 weekend
• Working Locations: SIMS Ave (Aljunied)
• Proficient in Microsoft Office Suite

Job Descriptions:

• Attend to trainees’ enquiries and all aspects of customer service
• Perform course registrations, transfer & refunds
• Responsible for Branch operations & Team Sales
• To perform Branch Duties as assigned without lapse and within guidelines/SOPs
• Able to upsell & cross-sell to maximize sales revenue
• Handles daily general administration and assist in service operations
• Able to perform telesales work

Requirements:

• Possess at least a Diploma with 1 year relevant sales or customer service experiences
• Possess initiative and a positive attitude
• Customer oriented with good communication & interpersonal skills
• Able to work 5.5 work days

Job Descriptions:

• Contact absent trainees and make reservation in TMS for transfer
• Contact affected trainees for conversion of F2F to VLC classes
• Generate VLC link in TMS
• Checking TDVL/PDVL application form in TMS before submitting to LTA
• Checking PSEA form before submitting to MOE
• Cross check MSD applicant names against MSD approved name list
• Distribute HubSpot leads
• Issue SEP training certificate
• Supporting on SGUS adminstrative stuff and interviews
• Other ad-hoc projects

Requirements:

• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in any field.
• Proficient in Microsoft Excel (Vlooup, Pivot table, Advance formula)
• Ideally 1 year of experience in Administrative function or from Call Centre.
• Able to commence on short notice.

Job Descriptions:

• Develop and maintain the applications development for various internal projects.
• Build APIs to connect with partners
• Work with a team of developers/engineers to elevate technology and consistently apply best practices
• Evaluate existing applications to reprogram, update and add new features
• Support in system analysis and drafting technical documentation.
• Support the system for security and testing requirements.
• Support the system deployment and operations.
• experience in working with Python Django project in large scale application.
• Work closely with business and development team for building state of art Massive open online course platform for NTUC Learninghub.
• Engage in design and architectural meeting to improve system performance.
• Must have familiarity working in Learner Management System and Docker. 

Requirements:

• 2 - 3 years/above experience in Python 3.5 with Django 2.x and above
• Familiar with Java SE, Java EE and Spring Framework.
• HTML, CSS and JavaScript
• Familiarity with Angular or React
• Experience in Unix or Linux Operating System.
• Experience in version control like GIT, SVN, Mercury etc.
• Experience in working with open-source project customization.
• REST API development using Django Rest framework/ Tasty pie.
• Able to write Background task using Celery and Redis.
• Exposure to Nginx and Gunicorn server-based deployment.
• Experience working with MySQL and MongoDB will be an advantage.
• Exposure working with Monitoring tools like Supervisor, Flower etc.
• Experience working with Memcached will be advantage.
• Experience handling complex data structures will be an advantage. 
   

Job Descriptions:

• Driving the necessary sign-off of the solution with proper input from the stakeholders on client business objectives, industry, risk assessment, budget and preferences (see service group rules/process and escalation approach for specifics)
• Managing the internal teams, SMEs required during the product development process and the communication/ collaboration with Outsourcing Service Delivery
• Interfacing with the delivery organization/s to ensure effective transition, shape services, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliver
• Collaborating as a key member of the digital team to represent the solution offering to the internal and external stakeholders
• Aligning solution architecture (including statement of work, schedules and other contractual documents) with final terms and conditions
• Work with PM, BA and client in mapping functional and non-functional requirements and provide the feasible solution for project customizations
• Prepare technical documentation and design
• Estimation of new requirement and customization
• Support Dev and QA teams to ensure that delivery is done on time with best quality
• Be a technical lead and expert on technologies used in the solution
• Perform system integration testing
• Identify and plan for the security and performance testing to meet agreed standards and benchmark.
• Highly motivated and is at ease with handling or managing multiple tasks at any one time
• Help team in resolving problems.

Requirements:

• Minimum 8 years of Technical or Solution Architect with total 15+ years of IT experience
• Expertise in various Architecture framework and design principles
• Experience in designing and implementing highly secured and high-performance systems.
• Strong experience with API first (REST/JSON) and micro-service design
• Hands-on experience across the spectrum of Web and server-side technologies mainly JEE, JSP, Struts, Hibernate, JavaScript, Node JS, Kafka, AngularJS, ReactJS, Foundation etc
• Strong knowledge on database is highly desirable
• Ability, flexibility and eagerness to work in a fast-paced environment and concurrently manage multiple projects and teams
• Ability to manage work with diverse team
• Experience in Loyalty and/or education/training industry is a plus
• Experience with Cloud, DevOps, CI/CD and automation is a plus point

Job Descriptions:

• Prepare of grant receivable schedule
• Prepare the recon the grant amount received from agency
• Follow up with the outstanding recon items Prepare balance sheet schedule Any other ah hoc task being assigned

Requirements:

• Possess a Diploma / Degree in Business / Accountancy or equivalent with minimum 1 years of relevant experience
• Knowledge of Excel advance (lookup, pivot table, formula), SAGE ACCPAC, SAP
   

Job Descriptions:

• Retrieval of Invoices and GL listing for audit verification
• Prepare details expense schedule
• Perform variance analysis for operating expenses
• Submit SSG Funding Claims
• Perform Bank Reconciliation 
• Any other general admin, secretarial and ad hoc duties assigned

Requirements:

• Diploma in accounting or ACCA partially completed
• Excellent in MS Excel Skills
• Preferably with knowledge of ACCPAC Software
• Hardworking with good attitude"
   

Job Descriptions:

Assess industry landscape

• Conduct research to analyse IT emerging industry trends
• Evaluate emerging academic and industry research
• Evaluate impact of potential government initiatives and regulatory changes on theindustry and organisation
• Monitor business environment to determine potential impact and/or changes on sales targets
• Assess current and emerging client needs in context of the organisation's products and services
• Analyse competitors' performance to assess market position
• Analyse global industry context and trends to identify expansion opportunities
• Identify emerging learning and development tools, products and offerings
• Develop strong industry networks across clients, vendors, partners and institutions
• Identify strategic business partners who contribute to organisational strategies and objectives

Drive innovation and research

• Define priority innovation and research areas for the organisation based on business objectives and industry analyses
• Develop processes and principles for innovation and research activities across the organisation
• Assess the feasibility of innovations and new offerings in the context of business performance metrics
• Present research findings and outcomes of innovation projects across the organisation
• Drive cross-functional collaboration to facilitate the effective innovation and implementation of research
• Promote productivity and innovation culture within the organisation

Manage products and services portfolio

• Evaluate performance of the organisation's products and services portfolio based on business objectives and performance standards
• Evaluate supply and demand for the organisation's products and services
• Conduct experience reviews with clients to identify potential improvement areas
• Recommend enhancement opportunities across the organisation's products and services portfolio based on business objectives

Drive sales excellence

• Evaluate the organisation's sales strategies and policies to ensure alignment with product development priorities
• Recommend initiatives to support sales target achievement in alignment with organisational strategies and objectives
• Identify sales opportunities by employing a consultative sales approach
• Support the development of proposals and sales collaterals based on evaluation of business opportunities
• Lead sales negotiations and pitch processes
• Plan and prepare for negotiation process with different stakeholders

Drive financial performance

• Evaluate budget compliance of the organisation's products and services
• Analyse return on investment to assess the viability of the organisation's products andservices
• Evaluate potential opportunities with funding providers and partners to ensure alignment with the development of the organisation's products and services portfolio
• Evaluate strategic business partners' contributions to achieving organisational strategies and objectives
• Evaluate potential organisations partnerships and assess the costs and benefits
• Evaluate effectiveness of partnerships and identify room for enhancement
• Lead the development of external funding applications

Manage stakeholders

• Analyse stakeholder needs and priorities
• Establish long-term stakeholder relationships
• Develop action plans to enhance relationships with strategic business partners
• Sustain professional relationships with strategic business partners to support organisational strategies and objectives
• Review quality of professional relationships with strategic business partners to identify areas for improvement
• Implement stakeholder management strategies to drive collaboration
• Manage stakeholder expectations and feedback

Manage vendors

• Design vendor requirements specification
• Manage vendor selection processes
• Working with vendors to do Train the Trainers
• Assess vendor performance and adherence to service level standards
• Cultivate strong relationships with vendors
• Manage contractual and performance issues with existing vendors

Manage Associate Trainers

• Work with current Associate Trainers to be equip with the knowledge to train and measure outcome

Develop marketing plans

• Liaise with vendors or services providers in the creation of the organisation's multichannel marketing campaigns
• Plan and implement marketing campaigns and events with the corporate marketing team

Requirement

• Degree or the equivalent in Business Innovation & Management or other disciplines with at least 5 years of relevant working experiences
• Candidates with Product Management experience in the training & education sector is an added advantage.
• Candidates with experience in Learning and Development is an added advantage.
• Possess ACTA/ ACLP/ DACE Qualification is expected.
• Experience in using social media/cloud-based applications and MS Office Application (Words, Excel & Powerpoint)
• In depth knowledge of Product Division assigned product families
• Knowledge in L&D consultation and TNA function
• Knowledge in competitive analysis, market research and product management
• Analytical skills for problem solving and decision making.
• Competency in using Microsoft Office for report writing and presentation.
• Personal effectiveness skills in time management and task organization
• Customer focused and a service excellence mindset.
• Possess strong presentation and interpersonal communication skills.
• Good team player with a willingness to learn.
• Ability to work independently and under pressure.
   

Job Descriptions:

1. Ensuring smooth delivery of IT Services and SLA are met. This including managing IT Incident, Problem, and change management processes without service disruption in compliance with defined IT SOP.
2. Managing the team of Service Desk/ Vendors, End Users across all the sites. This includes hiring, assigning of work, performance review etc.
3. Provide administrative direction and support for daily operational activities.
4. Benchmark, analyse, report on, and make recommendations for the improvement and growth of the organization with IT Management and Auditing tools.
5. Initiates, coordinates, and enforces systems, policies, and procedures.
6. Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
7. Developing and implementing IT policy and best practice guides for the organisation
8. Identifying and acting on opportunities to improve and update software and systems.

Requirements:

1. Experience in managing desktop and server Windows operating systems environment.
2. Experience with Microsoft Office, O365 Admin Console management preferred.
3. Exceptional interpersonal skills, with a focus on listening and questioning skills
4. Ability to effectively prioritize and execute tasks in a high-pressure environment.
5. Understand information security principles, ISO 27001 and PCI Security Standard.
6. Ability to lead IT projects including milestones planning and risk management.

Job Descriptions:

1. Delegating work and assignments to team members.
2. Collaborating with their team to identify and fix technical problems.
3. Creating end goals for their team.
4. Working with developers to ensure quality network frameworks
5. Mentoring junior level staff
6. Identifying issues that affect product delivery
7. Developing high-quality and detailed designs.
8. Conducting unit testing using automated unit test frameworks.
9. Identifying risk and conducting mitigation action planning.
10. Conducting configuration of your own work.
11. Reviewing the work of other developers and providing feedback.
12. Using coding standards and best practices to ensure quality.
13. Involve in project life cycle to deliver operational excellence and digital transformation in the organization
14. Define, design, develop, test and deploy application to meet the needs of the organization
15. Responsible for the maintenance of application changes due to user requests or upgrade of operating systems, database systems and/or third-part software.
16. Provide application support and advice to user to enable the effective and efficient use of the applications, including conducting application training to users, troubleshooting and resolving software, connectivity, user access and component configuration problems.
17. Provide day-to-day ongoing application support to end-users
18. Perform any other ad-hoc activities as requested by immediate supervisor and Management Team

Requirements:

1. Degree in Computer Science/Information Technology/Computer Engineering or equivalent.
2. Minimum 5 years working experience in software development, system analysis and application support
3. Skills in Agile principles and Cloud-based technologies will be an advantage
4. Proficient in Java Language, MSSQL, PHP, Linux and relational databases
5. Hands on experience in Jira, BitBucket
6. Exposure to System interfaces methodologies like API and SFTP.
7. Strong analytical ability on business & technical requirements and issues, with good problems solving skill.
8. Self-motivated and able to work independently. Able to work under pressure (e.g. tight deadlines, heavy workload).
9. Adapt to changes in priorities, work assignments, and other interactions.
10. Sound knowledge of estimation techniques.
11. Excellent knowledge of C#.Net and web services.
12. Sound knowledge of Java technologies.
13. Good understanding of unit testing methodologies.
14. Excellent analytical skills.
15. Exceptional communication skills.

Job Description:

1. We are looking for a motivated and talented mobile developer to help us build mobiles that integrate with our service platform. In this role you will collaborate with several internal teams to develop and design the high-quality mobile application. He / She will need to have experience in both IOS and Android.  

Requirements:

1. Possess a degree in Information Technology or related fields.
2. Minimum of 3-5 years of IT experience with hands-on experience in iOS native mobile application development using Swift and Objective C.
3. Minimum of 3-5 years of IT experience of Android development experience
4. Have at least one app that completed designed, developed and published to App Store / PlayStore.
5. Solid understanding of iOS Applications life cycle.
6. Experience with cross platform mobile Apps development technologies, such as Flutter or React Native would be an advantage.
7. Good level understanding of object-oriented programming, threading/concurrency, unit testing, and modern architectural design
8. Native mobile application development on Android with fluency Java, RxJava, JavaScript, Android Studio, Android NDK, Junit.
9. Experience working with XCode Workspace, Submodules and Cocoapods.
10. Experience working with Core Data, Core Animation & Core Graphics frameworks.
11. Extensive experience with offline storage, threading, and memory management.
12. Experience working with REST API, JSON and XML formats.
13. Extensive Experience with GIT & Bitbucket version control systems.
14. Excellent source control discipline and are comfortable using git flow.
15. Strong oral and written communication skills.
16. Enjoys working in a collaborative, technically challenging environment with rapidly changing requirements.

Job Descriptions:

1. Handle in GST filing
2. Prepare document for GST audit
3. Prepare withholding tax filing
4. Prepare Bank Reconciliation
5. Prepare Balance Sheet
6. Any ad hoc task being assigned

Requirements:

1. Possess a Diploma / Degree in Business / Accountancy or equivalent with minimum 3 years of relevant experience
2. Knowledge of Excel advance (lookup, pivot table, formula), SAGE ACCPAC, SAP

Job Descriptions:

1. Drive the development and implementation of strategic digital marketing plans through integration with existing LHUB marketing resources at strategic and business levels to support and drive revenue objectives.
2. Conduct detailed market research to support both new product promotions and sustenance efforts for existing products and services.
3. Build and manage LHUB's social media presence, including Facebook, LinkedIn, Twitter, Instagram, Youtube, Telegram and any additional channels that may be deemed relevant
4. Lead efforts to build online communities as well as implement strategies to acquire and engage audience through well-executed online outreach programs and engagement campaigns.
5. Work with internal and external stakeholders to develop human interest stories.
6. Other projects as assigned

Requirements:

1. Degree/Diploma in Marketing or Marketing-related majors
2. Minimum 1 year of experience in marketing
3. Ability to work under pressure and deliver timely and quality work
4. Positive, energetic, and able to thrive in fast-paced environment
5. Strong written and communication skills
6. Knowledge in product marketing, social media and content management will be advantageous
7. Must be able to commit for 5 months

Job Descriptions:

1. WSH prof make up classes back-end admin tasks
2. Weekends Duty (including AMS worker files uploading to AMS System)
3. SMRT corporate class manual evaluation data compilation
4. SMRT class Certificate number updating
5. Replacement Safety passes and Certificates
6. BN Cert & Safety Pass Retainment
7. Exam Invigilation
8. AED Booklet Mailing
9. Evaluation report compilation for Benoi and Offsite classes

Requirements:

1. At least 1 year of experience in related field
2. Good Interpersonal & coordination skill
3. Proficient in MS Office (email/ words/ excel)
4. Work independently, as well as a team player
5. Able to work in Joo Koon (Benoi)
6. 5 days work week (4 weekdays + 1 weekend OR 3 weekdays + 2 weekends)