Food and Beverage Establishments
Environmental Cleaning
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Businesses offering general cleaning services at premises or any public places, even if these services form only part of their overall business, are required to obtain a cleaning business licence.
Cleaning works are mainly divided into 3 cleaning sub-sectors, namely:
- Office and Commercial,
- Food and Beverage, and
- Conservancy (including cleaning of public areas under Town Councils)
Under the Environmental Public Health Act, it is an offence to carry on a cleaning business without a valid licence. Businesses which sub-contract their cleaning works to licensed cleaning businesses are also required to have a cleaning business licence of their own. In general, cleaning businesses are encouraged to employ their own cleaners to perform the cleaning work to ensure the delivery of quality services with trained cleaners. Refer to NEA for more details.
Licensing Requirement
- Customer Management (Supervise Service Operations – CLSSO)
- Effectiveness Management (Demonstrate and apply understanding of cleaning methods and process – CLDAU)
Examples: Offices, schools, hospitals, medical clinics, condominiums etc
General Cleaner/ Multi Skills/ Team Leader (Level 1 & Level 2)
Level 1:
- Horizontal Surface Maintenance (Perform basic cleaning of carpets – CLPBCC)
- Furniture and Furnishing Maintenance (Clean furniture and furnishings – CLCFF)
- Horizontal Surface Maintenance (Perform basic cleaning of hard floor surfaces – CLPBCHF)
- Vertical Surface Maintenance (Clean vertical surfaces glass and ceiling – CLCVS)
- Washroom Maintenance (Perform basic cleaning of washrooms – CLPBCW)
- Customer Management (Provide quality services – CLPQS)
Level 2:
- Furniture and Furnishing Maintenance (Perform advanced cleaning of carpets and upholstery – CLACC)
- Horizontal Surface Maintenance (Perform advanced cleaning of hard floor surfaces – CLACHF)
- Washroom Maintenance (Perform advanced cleaning of washrooms – CLACW)
- Learning and Development (Provide on-the-job training – CLPOJT)
- Stakeholder Management (Schedule and supervise cleaning services – CLSSCS)
- Robotics and Automation Application (Level 2)
- Emergency Response Management Course For Cleaners (Level 2)
- WSH Culture Development Course For Cleaners (Level 2)
Supervisor (Level 2 & Level 3)
- Workplace Safety and Health System Management (Maintain workplace safety and health policies procedures – CLMWSH)
- Customer Management (Supervise Service Operations – CLSSO)
- Effectiveness Management (Demonstrate and apply understanding of cleaning methods and process – CLDAU)
Level 2:
Level 3:
Examples: Hawker centres, food courts, restaurants etc
General Cleaner/ Multi Skills/ Team Leader (Level 1 & Level 2)
Level 1:
- Horizontal Surface Maintenance (Perform basic cleaning of carpets – CLPBCC)
- Furniture and Furnishing Maintenance (Clean furniture and furnishings – CLCFF)
- Horizontal Surface Maintenance (Perform basic cleaning of hard floor surfaces – CLPBCHF)
- Vertical Surface Maintenance (Clean vertical surfaces glass and ceiling – CLCVS)
- Washroom Maintenance (Perform basic cleaning of washrooms – CLPBCW)
- Customer Management (Provide quality services – CLPQS)
- Food Shop Hygiene Maintenance (Clean Food Shops – CLCFS)
Level 2:
- Furniture and Furnishing Maintenance (Perform advanced cleaning of carpets and upholstery – CLACC)
- Horizontal Surface Maintenance (Perform advanced cleaning of hard floor surfaces – CLACHF)
- Washroom Maintenance (Perform advanced cleaning of washrooms – CLACW)
- Learning and Development (Provide on-the-job training – CLPOJT)
- Stakeholder Management (Schedule and supervise cleaning services – CLSSCS)
- Robotics and Automation Application (Level 2)
Supervisor (Level 2 & Level 3)
- Workplace Safety and Health System Management (Maintain workplace safety and health policies procedures – CLMWSH)
- Customer Management (Supervise Service Operations – CLSSO)
- Effectiveness Management (Demonstrate and apply understanding of cleaning methods and process – CLDAU)
Level 2:
Level 3:
Examples: Town councils, public cleansing etc
General Cleaner/ Multi Skills/ Team Leader (Level 1)
Level 1:
- Workplace Safety and Health Practices Implementation (Comply with Workplace Safety and Health Policies and Procedures – CLWSHO)
- Horizontal Surface Maintenance (Perform basic cleaning of hard floor surfaces – CLPBCHF)
- Vertical Surface Maintenance (Clean vertical surfaces glass and ceiling – CLCVS)
- Washroom Maintenance (Perform basic cleaning of washrooms – CLPBCW)
- Public Hygiene Maintenance (Perform cleaning of public residential estates manual – CLCREM)
- Customer Management (Provide quality services – CLPQS)
- Horizontal Surface Maintenance (Perform advanced cleaning of hard floor surfaces – CLACHF)
- Washroom Maintenance (Perform advanced cleaning of washrooms – CLACW)
- Learning and Development (Provide on-the-job training – CLPOJT)
- Stakeholder Management (Schedule and supervise cleaning services – CLSSCS)
Supervisor (Level 2 & Level 3)
- Workplace Safety and Health System Management (Maintain workplace safety and health policies procedures – CLMWSH)
- Customer Management (Supervise Service Operations – CLSSO)
- Effectiveness Management (Demonstrate and apply understanding of cleaning methods and process – CLDAU)
Level 2:
Level 3: