POACRW: WSQ PREPARING ONESELF TO ADAPT TO CHANGING ROLES IN THE WORKPLACE (SYNCHRONOUS E-LEARNING)
WSQ PREPARING ONESELF TO ADAPT TO CHANGING ROLES IN THE WORKPLACE (SYNCHRONOUS E-LEARNING)
Course Duration
Mode of Assessment
- Written Assessment
- Oral Questioning
Who Should Attend
The target audience is non-supervisory healthcare workers from all job families detailed in the Career Pathways of the Healthcare Skills Framework, and these includes the following (non-exhaustive):
- Pharmacy Technician (Pharmacy)
- Patient Service Associate (Operations)
- Patient Service Senior Associate (Operations)
- Healthcare Assistant /Basic Care Assistant /Nursing Aide (Nursing)
- Senior Healthcare Assistant / Basic Care Assistant / Nursing Aide (Nursing)
- Enrolled Nurse (Nursing)
- Staff Nurse (Nursing)
- Senior Staff Nurse (Nursing)
- Therapy Assistant (Physiotherapy, Occupational Therapy, Speech Therapy)
- Senior Therapy Assistant (Physiotherapy, Occupational Therapy, Speech Therapy)
- Physiotherapist, Senior Physiotherapist
- Occupational Therapist, Senior Occupational Therapist
- Speech Therapist, Senior Speech Therapist
Course Overview
This course has been specifically designed to address low staff morale and productivity caused by stress because of a fear of change and the unknown. Not only will the program allow healthcare workers to become more aware of how healthcare transformation is impacting other stakeholders and the kind of work that they are currently performing, it will also equip them with the skills to apply individualized resilience plans and emotional intelligence strategies in adapting ones role and attitude to these necessary structural changes.
Courses Schedule
Next available schedule
Course Objectives
- Recognise the causes and effects of change for organisations and support by keeping a positive mindset and attitude when facing change
- Identify the causes and effects of change for internal and external stakeholders, and be a positive influencer of change for affected stakeholders
- Make use of approved departmental or organizational means to inform affected stakeholders of on-going changes
- State key priorities or new directions within the organisation or department and apply emotional intelligence strategies when giving constructive feedback about changes within the organisation
Pre-requisites
These are the admission requirements:
- Be able to listen, speak, read and write English and use numeracy skills at a proficiency level equivalent to the following:
- Employability Skills Workforce Skills Qualifications (ES WSQ) Workplace Literacy (WPL) Level 5 (before 13th December 2019);
- Employability Skills Workforce Skills Qualifications (ES WSQ) Workplace Numeracy (WPN) Level 4 (before 13th December 2019);
- Workplace Literacy and Numeracy (WPLN) Level 4 (from 2nd January 2020) or;
- the Council of Europes Common European Framework of Reference for Language (CEFR) equivalent of B1 or Independent User (from 2nd January 2020)
Course Outline
This program provides the necessary foundation for healthcare workers in adopting a positive mindset towards skills deepening and/or re-skilling, to be readily equipped with in-demand skills to meet the needs of Singapores ageing population and support the Healthcare ITMs strategic thrusts.
- Learning Unit 1 Changing Healthcare Landscape and Its Implications
- Learning Unit 2 Reaction to Change
- Learning Unit 3 Managing and Sustaining Change
Certificate Obtained and Conferred by
A Statement of Attainment (SOA) from SkillsFuture Singapore (SSG) will be issued.
Fees and Funding
Price
| Individual Sponsored | Non-SME | SME | ||||
| w/o GST | w GST | w/o GST | w GST | w/o GST | w GST | |
| Original Course Fee | $450.00 | $481.50 | $450.00 | $481.50 | $450.00 | $481.50 |
| Singapore Citizens & PRs aged 21 years and above | $254.50 | $286.00 | $254.50 | $286.00 | $162.50 | $194.00 |
| Singapore Citizens aged 40 years and above | $162.50 | $194.00 | $162.50 | $194.00 | $162.50 | $194.00 |
To qualify for funding, you need to meet the following criteria:
- Individual:
1. Singapore Citizens or Singapore Permanent Residents physically based in Singapore.
2. Complete 100% attendance and pass all relevant assessments and examinations.
- Company Sponsored:
1. Singapore Citizens or Singapore Permanent Residents physically based in Singapore.
2. Company must be Financial Institutions regulated by MAS (licensed or exempted from licensing), or involved in supporting financial sector activities.
3. Complete 100% attendance and pass all relevant assessments and examinations.
Skills Development Fund (SDF) and SkillsFuture Funding:
- Participants must attend at least 75% of the course, pass all assessments
- Online applications are not applicable for companies applying for funding with Absentee Payroll
For Company Registration:
- Customers who are applying to fund for trainee(s), please submit Training Grant applications in SkillsConnect website before registration
- Training Grant number is to be submitted together with the registrations
- Payment for the course must be using company cheque or via GIRO
- For more information on SDF Training Grant application, please click here
Course reference code in SkillsConnect:English: CRS-Q-0040084-HCE
For Union Training Assistance Programme (UTAP)
- NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC LearningHub
* UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply.
Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are inclusive of GST and subject to other LHUB miscellaneous fees. For more information, please contact us at +65 6336 LHUB (5482) or www.ntuclearninghub.com.
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