DIGITAL WORKPLACE: BUSINESS PROCESS AND WORKFLOW AUTOMATION – DESIGN, DEPLOY AND MANAGE (SYNCHRONOUS E-LEARNING)

DIGITAL WORKPLACE: BUSINESS PROCESS AND WORKFLOW AUTOMATION – DESIGN, DEPLOY AND MANAGE (SYNCHRONOUS E-LEARNING)

Funded

Course Duration

21.0 hr(s)

Mode of Assessment

Written Test, Practical Performance

Who Should Attend

Supervisors and Managers

Course Overview

This course helps businesses and companies visualise, digitise and automate their workflow so that they can achieve their productivity goals.

Courses Schedule

Next available schedule

Course Objectives

This course aims to equip the trainee with the knowledge and ability to create, implement and manage automation in the company workflows. This will help the trainee have a better and more in-depth appreciation of the business, thereby increasing his value while enhancing his own skillset.

Pre-requisites

NA

Course Outline

Introduction to BPM and Workflow

  • Elements of a Workflow and BPM
  • Understand BPM and Workflow

Planning for Automation

  • Objectives, requirements, functions and desired outputs of a workflow
  • Release components
  • Align with other workflow designers/stakeholders and coordinate the release schedules

Features & Functions

  • Functions of workflow tool (Workflow Designer, Rules, Datatypes and Reporting formats)
  • Apply and configure workflows using scripts and tools

Building the Workflow

  • Panel and workflow build
  • Utilise workflow tool function to design a workflow

Debugging

  • Debugging tool to flush out bugs
  • Configuration test and diagnose issues

Modifying and Managing

  • Utilise workflow tool to modify and make improvements
  • Identify potential improvements to software configurations

Putting it Together Bake-off

  • Synthesise multiple workflows to form a complex workflow

Certificate Obtained and Conferred by

Upon completion of the course, a Certification of Completion endorsed by NTUC LearningHub will be issued to all participants.

Fees and Fundings

Medium of Instruction & Trainer

Synchronous Learning Mode

Trainer: Trainee Ratio is 1: 25

Price

  Individual Sponsored Company Sponsored
      Non-SME   SME  
  w/o GST w GST w/o GST w GST w/o GST w GST
Original Course Fee $1,000.00 $1,070.00 $1,000.00 $1,070.00 $1,000.00 $1,070.00
Singapore Citizens & PRs aged

 

21 years and above

$685.00 $755.00 $685.00 $755.00 $100.00 $170.00
Singapore Citizens aged 40

 

years and above

(Mid-Career Enhanced Subsidy)

$100.00 $170.00 $100.00 $170.00 $100.00 $170.00

Remarks:

SkillsConnect Code: CRS-Q-0040775-ICT

Individual Sponsored

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding
  • Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding

Company Sponsored

  • Absentee Payroll claimable by Non-SMEs: Up to 80% of hourly basic salary capped at $4.50/hr
  • Absentee Payroll claimable by SMEs: Up to 90% of hourly basic salary capped at $7.50/hr

SkillsFuture Credit

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after SSG funding

Union Training Assistance Programme (UTAP)

  • NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC LearningHub

* UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply.

Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

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