EFFECTIVENESS MANAGEMENT (DEMONSTRATE AND APPLY UNDERSTANDING OF CLEANING METHODS AND PROCESS - CLDAU)

EFFECTIVENESS MANAGEMENT (DEMONSTRATE AND APPLY UNDERSTANDING OF CLEANING METHODS AND PROCESS - CLDAU)

Funded

Course Duration

17.0 hr(s)

Mode of Assessment

A 1.5 hours assessment will be conducted by NTUC LearningHub at the end of the module.

Who Should Attend

  • Currently working in the cleaning workforce as site managers, area managers, operations managers/ executives
  • Currently working in the cleaning workforce as supervisors with the potential to be promoted

Course Overview

On completion of this unit, the learner shall be able to have the following knowledge and application skills to apply them to the workplace:

  • Plan to meet internal and external customer requirements
  • Ensure the delivery of quality service
  • Monitor and review customer service

Next available schedule

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Course Objectives

At the end of this course, learners will be able to:

  • Demonstrate understanding of cleaning methods and techniques
  • Apply cleaning methods and processes
  • Evaluate the effectiveness of cleaning methods and processes

Pre-requisites

  • Able to listen and speak English at Employability Skills System (ESS) Literacy Level 3
  • Able to read and write at Employability Skills System (ESS) Literacy Level 3

Course Outline

  • Identify types of cleaning services in the cleaning industry
  • Use industrial and organizational standards relating to the cleaning of surfaces
  • Relate the correct organizational procedures for cleaning methods and techniques
  • Identify cleaning chemicals, tools, and equipment used in the cleaning industry/ organization
  • Understand the importance of compliance with Workplace Safety & Health guidelines in carrying out cleaning activities and reinstating work area
  • Identify the types of safety signs and personal protective equipment in compliance with the industrial standards
  • Able to apply the appropriate cleaning methods and techniques relating to reinstatement of work area and completing cleaning processes
  • Evaluate the effectiveness of cleaning methods and processes using various criteria
  • Identify types of documents relating to the evaluation of cleaning methods and processes
  • Improve possible cleaning methods and processes
  • Update on the latest developments in cleaning methods and processes using sources of information
  • Plan for implementing recommendations for improvements.

Certificate Obtained and Conferred by

Statement of Attainment (SOA) from SkillsFuture Singapore (SSG)

Additional Details

Price

  Individual Sponsored Company Sponsored
      Non-SME   SME  
  w/o GST w GST w/o GST w GST w/o GST w GST
Original Course Fee $425.00 $454.75 $425.00 $454.75 $425.00 $454.75
Singapore Citizens & PRs aged

 

21 years and above

 $136.00 $165.75 $136.00 $165.75 $42.50 $72.25
Singapore Citizens aged 40

 

years and above

(Mid-Career Enhanced Subsidy)

 $42.50 $72.25 $42.50 $72.25 $42.50 $72.25

Remarks:

SkillsConnect Code: CRS-Q-0033467-EVS

Individual Sponsored

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding
  • Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding
  • NTUC Union Members can use their UTAP Funding to offset course fee only after full deduction from their SkillsFuture Credit and PSEA funds (where applicable)

Company Sponsored

  • Absentee Payroll claimable by Non-SMEs: Up to 80% of hourly basic salary capped at $4.50/hr
  • Absentee Payroll claimable by SMEs: Up to 90% of hourly basic salary capped at $7.50/hr

SkillsFuture Credit

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after SSG funding

Union Training Assistance Programme (UTAP)

  • NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC LearningHub

* UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply.

Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

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