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As part of the May Day celebrations and the Labour Movement, NTUC LearningHub is committed to continue helping workers to adapt to workplace transformations. Join us in our series of complimentary mini-workshops curated to help prepare workers to cope with the evolving labour landscape or cater to personal interest groups. Experience LearningHub’s unique approach to course delivery to make learning interesting and experiential.
Title Objectives Date Time  Duration  Mode Delivery Capacity  Registration
Critical Problem Solving for the Workplace 

Targeting associates and supervisors, this course will enable learners to:  

  • Understand the critical thinking and problem-solving process 

  • Develop a critical thinking and problem-solving mindset 

  • Identify and acquire the 6 critical thinking and problem-solving skills

 27 May 2022  2.00 – 5.00pm  3 hours  Virtual  25 reserve a spot
Active Listening for Customer Satisfaction 

Targeting associates and supervisors, this course will enable learners to:  

  • Understand the concept of active listening 

  • Apply listening and questioning techniques 

  • Utilise a Customer Centred Approach to identify pain points

 3 Jun 2022  2.00 – 5.00pm 3 Hours  Virtual 25 reserve a spot
Communicate to Motivate

Targeting team leads and supervisors, this course will enable learners to: 

  • Understand the importance of communication in motivation 

  • Learn about factors that motivate staff 

  • Learn how to provide effective feedback 

 10 Jun 2022 2.00 – 5.00pm  3 Hours  Virtual  25 reserve a spot
Creating a Positive Workspace 

Targeting team leads and supervisors, this course will enable learners to: 

  • Identify the benefits of creating a positive work environment 

  • Recognise toxic behaviours in the workplace 

  • Manage workplace conflicts 

  • Build a positive work environment 

 17 Jun 2022  2.00 – 5.00pm  3 Hours  Virtual 25 reserve a spot
Collaboration for Team Success 

Targeting associates and supervisors, this course will enable learners to:  

  • Explore the benefits of collaboration 

  • Understand the power of diverse perspectives and creative thinking 

 24 Jun 2022  2.00 – 5.00pm  3 Hours  Virtual  25 reserve a spot
Effective Time and Stress Management   

Applicable to all, learners will be able to: 

  • Take control of your own mental well-being 

  • Learn practical techniques to keep your mental well-being in 1st priority 

 1 Jul 2022  2.30 – 4.00pm  1.5 Hours  Virtual  50 reserve a spot
Introduction to IOT 

Applicable to all, learners will be able to: 

  • Understand the technicalities of IoT devices 

  • Learn to start connecting smart devices via the Internet 

  • Leverage IoT technology to create a smart environment 

 8 Jul 2022  2.30 – 4.30pm  2 Hours  Virtual  250 reserve a spot
Digital Citizen

Applicable to all, learners will be able to: 

  • Be prepared for the digital world 

  • Learn practical computer skills and knowledge 

  • Utilise basic functions of computer hardware and software confidently  

 15 Jul 2022  3.00 – 5.00pm  2 Hours  Classroom Facilitated  18 reserve a spot
Enhanced Digital Marketing

Applicable to all, learners will be able to: 

  • Connect and reach out to customers digitally 

  • Gain understanding of essential concepts and skills of digital marketing 

  • Create, optimise, monitor and evaluate online marketing campaigns 

 22 Jul 2022  2.00 – 6.00pm  4 Hours  Virtual  250 reserve a spot
Coffee Appreciation

Applicable to all, learners will be able to: 

  • Enhance their interest in coffee 

  • Gain insights to daily cups of coffee 

  • Understand what makes gourmet coffee special 

  • Try out various types of coffee first-hand 

 29 Jul 2022  4.00 – 5.00pm  1 Hour  Classroom Facilitated  18 reserve a spot