WSQ ENGAGE CLIENTS THROUGH ACTIVITIES ACCORDING TO CLIENTS' NEEDS (END ON 30 SEP 2022)

WSQ ENGAGE CLIENTS THROUGH ACTIVITIES ACCORDING TO CLIENTS' NEEDS (END ON 30 SEP 2022)

Funded

Course Duration

26.0 hr(s)

Mode of Assessment

Mode of Assessment: Practical assessments and oral questioning Training Methodology: Lectures, role plays

Who Should Attend

Entry-level care workers without a background in the Community and Social Services (Client Services) Eldercare industry.

Course Overview

This course has been specifically designed for learners without a background in the Community and Social Services (Client Services) Eldercare industry. This competency unit enables the learner to participate in planning, conducting, documenting and reporting of activities based on clients needs.

Course Schedule

Next available schedule

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Course Objectives

At the end of the programme, participants will be able to:

  • Participate in planning activities for clients
  • Conduct activities to meet clients needs using the person-centred approach
  • Document and report conduct of activities

Pre-requisites

These are the admission requirement:

  • GCE ‘N’ Level English (Min. Grade C6)

*IT IS RECOMMENDED FOR PARTICIPANTS TO TAKE THE CORE MODULES FIRST BEFORE REGISTERING FOR THE ELECTIVES.

Course Outline

Part 1: Participate in planning activities for clients

  • Establish profile and conditions of clients accurately
  • Consult relevant stakeholders using appropriate communication methods to identify the specific needs of clients and potential barriers to participation
  • Participate in planning appropriate activities by considering relevant factors to meet clients needs
  • Obtain approval for the proposed activity plan in accordance with organisational procedures
  • Prepare resources and services for activities in accordance with organisational policies and procedures

Part 2: Conduct activities to meet clients needs using the person-centred approach

  • Assess clients suitability for participation in activities prior to commencement, taking into consideration their special needs and barriers to participation
  • Gather resources for activities in accordance with the activity plan
  • Prepare clients for participation in activities in accordance with established organisational procedures
  • Conduct activities according to plan and Workplace Safety & Health (Healthcare) Guidelines
  • Make adjustments to activities according to conditions and clients needs
  • Apply appropriate techniques and person-centred approach to support the well-being of clients with dementia during activities
  • Respond appropriately to challenging behaviours that minimise the impact on clients

Part 3: Document and report conduct of activities

  • Report conduct of activities clearly and accurately in accordance with organisational guidelines
  • Highlight incidences and abnormalities in a timely manner and in accordance with organisational guidelines

Certificate Obtained and Conferred by

Upon completion of the course, a Statement of Attainment (SOA) from SkillsFuture Singapore (SSG) will be issued.

Additional Details

Medium of Instruction & Trainer

Medium of Instruction: English
Trainer: Trainee Ratio
1: 15

Price

Individual Pricing w/o GST w GST
Original Course Fee S$520.00 S$556.40
SkillsFuture Funding, >=21 yrs old S$104.00 S$140.40
SkillsFuture Funding, >=40 yrs old S$52.00 S$88.40
     
Corporate Pricing    
Non-SME w/o GST w GST
Original Course Fee S$520.00 S$556.40
After SDF Funding for non-SMEs Companies (80%)* S$104.00 S$140.40
SkillsFuture Funding, >=40 yrs old S$52.00 S$88.40
     
SME w/o GST w GST
Original Course Fee S$520.00 S$556.40
After Enhanced Training Support for SMEs Companies (90%)** S$52.00 S$88.40

Skills Development Fund (SDF) and SkillsFuture Funding:

  • Participants must attend at least 75% of the course, complete the exam with a pass or competent result
  • Online applications are not applicable to companies applying for funding with Absentee Payroll

For Company Registration:

  • Customers who are applying to fund for trainee(s), please submit Training Grant applications in SkillsConnect website before registration
  • Training Grant number is to be submitted together with the registrations.
  • Payment for the course must be using company cheque or via GIRO
  • For more information on SDF Training Grant application, please click here

Course reference code in SkillsConnect:

English: CRS-Q-0030115-C

Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

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