Job Redesign Programmes for Support Care Staff

Healthcare workers require a range of competencies to remain future-ready in a changing world.

Give your employees the skills needed to accelerate their progress with our range of Job Redesign Programmes for Support Care Staff.

Patient Service Associate (Inpatient)

What does a Patient Service Associate (Inpatient) do?

Patient Service Associates (Inpatient) play a vital role in healthcare settings by providing administrative support. They contribute to delivering quality patient care.

Responsibilities

Patient Service Associates (Inpatient) are responsible for patient admissions, registrations, and discharge processes. They coordinate appointments, provide information to patients, maintain accurate records, handle enquiries, and ensure a seamless flow of operations in healthcare settings. Their role contributes to efficient and effective patient care.

Duration & learners’ schedule: 88.5 hrs

List of courses to attend:

As part of this programme, learners must attend the following courses:

Certification:

WSQ Higher Certificate in Healthcare (Operations)

WSQ Higher Certificate in Healthcare (Operations) - Patient Service Associate (Inpatient)

Course Name

Course Fee1
(Without GST)

Course Duration with Assessment (hours)

WSQ Provide Mobility and Ambulation Assistance

$476.00

17.0

WSQ Apply Organisational Code of Conduct in the Delivery of Services to Clients and Patients (Legal and Ethic)

$220.00

8.0

WSQ Infection Prevention and Control in Nursing Practice

$440.00

16.0

WSQ Clinical Support for Patient Support Associates (PSA)

$990.00

36.0

WSQ Support Multidisciplinary Approach to Care Delivery

$450.00

11.5

Total

$2,576.00

88.5

1. Course fees listed are exclusive of GST and will be subjected to prevailing GST rates at the time of payment. For detailed course fees, kindly visit the respective module pages.

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