The curriculum covers remedial services (HW break fix) on Cisco Data Center products, including hardware replacement, software and configuration backup and restore, check safety and environmental requirement, recognize connection type and cable requirement, and perform basic physical layer troubleshooting. The Cisco Certified Technician (CCT) should be competent in the following areas; basic Cisco NX-OS configuration, Cisco Data Center products and hardware components.

The Cisco Certified Technician should be able to perform remedial services (HW break fix) on Cisco Data Center products, including software and configuration backup and restore, check safety and environmental requirement, recognize connection type and cable requirement, and perform basic physical layer troubleshooting.