WIT: EFFECTIVENESS MANAGEMENT L3 (WORK IN A TEAM)
EFFECTIVENESS MANAGEMENT L3 (WORK IN A TEAM)
Course Duration
Mode of Assessment
Short Answer Questions, Case Study
Who Should Attend
Individuals from diverse professional backgrounds who recognize the pivotal role team work plays in their professional success. This course has been specifically designed for learners in executive or supervisory roles. The course content and examples are generic and is suitable for learners from any sector.
Course Overview
A work team is a group of individuals that are tasked to achieve predetermined goals by combining their strengths in carrying out their roles and solving problems. Effective communication is key in enabling the team to work cohesively and successfully. Effective teams develop norms that strengthen their identity, sense of belonging and work culture.
This course covers the 4 stages of team building – Forming, Storming, Norming and Performing and how through these 4 stages, team members foster even stronger relationships and work collaboratively to achieve their goals and objectives.
Next available schedule
Course Objectives
Upon completing this course, participants will be able to:
- Define and align team goals with department and organisational goals.
- Define own and individual roles within the team and work effectively within the team and organisation dynamics.
- Create and maintain open communication with team members in the process of achieving individual and team goals.
- Identify potential areas of conflict and recommend methods to overcome them.
- Identify and resolve work issues through collaborative activities.
- Provide feedback, advice and assistance in a considerate and constructive manner to accomplish task assigned.
- Improve team efficiency in alignment with individual, team and organisational goals.
Pre-requisites
The admission requirements are:
- No prior experience or knowledge required
- Min 18 years old
- Primary school level onwards
- Be able to speak, listen, read and write English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 4
Course Outline
LU 1: Collaborative Communication for Team Success (Forming)
- Define and align team goals with department and organisational goals
- Define own and individual roles within the team and work within the team and organisation dynamics
LU 2: Leading and Contributing to Team Communication Dynamics (Storming)
- Maintain open communication with team members with ability to achieve individual and team goals
LU 3: Effective Communication and Plan Implementation (Norming)
- Identify potential areas of conflict with team members and methods to overcome them
- Identify and resolve issues and concerns through collaborative activities
LU 4: Evaluating and Improving Team Performance and Solutions (Performing)
- Provide feedback, advice and assistance in a considerate and constructive manner to accomplish task assigned
- Improve team efficiency in alignment with individual, team and organisational goals
Certificate Obtained and Conferred by
Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Statement of Attainment (SOA), accredited by SkillsFuture Singapore. SOA will be reflected as [code name i.e., FSS-PDV-3002-1.1 Effectiveness Management L3].
Fees and Funding
Medium of Instruction: English
Trainer to trainee ratio: 1:20
Mode of Delivery: Physical class
Price
| Course Fee and Government Subsidies | ||||||
|---|---|---|---|---|---|---|
| Individual Sponsored | Company Sponsored | |||||
| Non-SME | SME | |||||
| Before GST | After GST | Before GST | After GST | Before GST | After GST | |
|
Full Course Fee (For Foreigners and those not eligible for subsidies) |
$300.00 | $327.00 | $300.00 | $327.00 | $300.00 | $327.00 |
|
For Singapore Citizens aged 39 years and below (The minimum age for individual sponsored trainees is 21 years) |
$150.00 | $177.00 | $150.00 | $177.00 | $90.00 | $117.00 |
|
For Singapore Citizens aged 40 years and above |
$90.00 | $117.00 | $90.00 | $117.00 | $90.00 | $117.00 |
Funding Eligibility Criteria
| Individual Sponsored Trainee | Company Sponsored Trainee |
|---|---|
|
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Remarks
| Individual Sponsored Trainee | Company Sponsored Trainee |
|---|---|
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SkillsFuture Credit:
UTAP:
PSEA:
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Absentee Payroll (AP) Funding:
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Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
| Batch ID | Course Period | Course Title | Funding Available |
Duration (Hours) |
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