CTCDT03: DESIGN THINKING FOR OPERATIONS (SF) (SYNCHRONOUS E-LEARNING)
DESIGN THINKING FOR OPERATIONS (SF) (SYNCHRONOUS E-LEARNING)
Course Duration
Who Should Attend
All Employees
Course Overview
Design thinking is a human-centered approach to innovation that integrate the needs of people, the possibilities of technology, and the requirements for business success. It focusses on taking action to quickly build out ideas, test and refine. It is a proven blueprint to come up with innovative solutions within a short period of time.
The program will help participants to apply design thinking methodologies and execute design thinking processes to challenge norms and conventions in the organisation. There will be a special focus on problem-solving for digital transformation in an increasingly digital world.
The workshop, conducted by a Design Thinking expert, will ensure participants work through the six stages of the Design Thinking process to facilitate unique and innovative solutions.
Unique Selling Point:
- Integrates end-to-end design thinking for corporate innovation
- Best in class design thinking content powered by Wiley
- Tailored learning content that fits your organisation strategies
- Challenge-based learning to solve real problems
- Facilitate by design thinking practitioners
Course Schedule
Next available schedule
Course Objectives
- Build-up empathy and realise true innovations
- Internalise the design thinking mindset
- Create solution prototypes
- Test prototypes in real-world testing
- Review stakeholders feedback
Course Outline
LU1: Overview of Design Thinking
- Introduction to Design Thinking
- Design Thinking Process & Framework
LU2: Empathize and Understand
- Empathize to understand
- Observation techniques
LU3: Defining Needs
- Formulating a design challenge
- Defining Needs
LU4: Ideating for Solutions
- Brainstorming for more Ideas
- Screening and prioritizing Ideas
LU5: Prototyping
- Prototyping methods
- Tools for communicating ideas through prototypes
LU6: Testing to Validate
- Gathering user feedback
- Responding to feedback
LU7: Design Thinking Culture
- Building a design thinking culture in an organization
LU8: Summary and Review
- Successful Design Thinking
Certificate Obtained and Conferred by
Participants who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded with a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG). This programme is offered on a modular basis only.
- Mapped to Design Thinking Practice (SF) DSN-ACE-3014-1.1
Additional Details
Medium of Instruction & Trainer
Trainer: Trainee Ratio is 1:20
Learning Methodology: Practical Hands-On Challenge-Based Learning
Additional Note
Workshop Resources
- Activity templates
- Exercises and activities
- Videos
- Quizzes
Class Size:
- Min Pax: 15
- Max Pax: 20
Price
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For Classes registered on or after 1st Jan 2023 (GST 8%) |
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Individual Sponsored |
Company Sponsored |
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Non-SME |
SME |
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Before GST |
With GST |
Before GST |
With GST |
Before GST |
With GST |
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For International Students (Full Course Fee) |
$780.00 |
$842.40 |
$780.00 |
$842.40 |
$780.00 |
$842.40 |
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For Singapore Citizens and PRs aged 21 years and above |
$234.00 |
$252.72 |
$234.00 |
$252.72 |
$78.00 |
$96.72 |
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For Singapore Citizens aged 40 years and above |
$78.00 |
$96.72 |
$78.00 |
$96.72 |
$78.00 |
$96.72 |
Funding Eligibility Criteria:
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Individual Sponsored Trainee |
Company Sponsored Trainee |
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Remarks:
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Individual Sponsored Trainee |
Company Sponsored Trainee |
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SkillsFuture Credit:
PSEA:
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Absentee Payroll (AP) Funding:
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- When you sign into your Skills passport account, please use the course reference number - TGS-2020505708 (F2F) / TGS-2019504912 (VLC) to find this course.
- For more information, please contact us at +65 6336 LHUB (5482) or email [email protected]
- Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.
- Prices are subject to other LHUB miscellaneous fees.
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Duration (Hours) |
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