SFJORB4: ORGANISATIONAL RELATIONSHIP BUILDING LEVEL 4 POWERED BY JOHN MAXWELL
ORGANISATIONAL RELATIONSHIP BUILDING LEVEL 4 POWERED BY JOHN MAXWELL
Course Duration
Mode of Assessment
Participants would be assessed through course assessment methods using Written Assessment, Written Report and Role Play.
Who Should Attend
- Professionals who aspire to be groomed to lead and oversee teams
- Professionals, Senior Executives, Leaders, Heads of Department, Managers, Assistant Managers, Aspiring Managers
Course Overview
Is your current workforce well poised to help teams achieve its priorities?
Leaders play an important role in setting the tone for the shift towards increased diversity and inclusiveness in an organisation. As a leader, your team members look up to you to keep them functioning and thriving as a single, cohesive and harmonious unit. Build up your team value through team negotiation and conflict resolution. By managing conflicts and encouraging positive interactions at the workplace, you can witness the true perks of a strong synergistic culture, resulting in team and overall organisation success.
In this course, you will possess the ability to cultivate collaborative and productive relationships in the workplace to support organisational priorities. It includes building workplace relationships, promoting organisational diversity through systems, processes and positive resolution of conflicts.
Course Schedule
Next available schedule
Course Objectives
At the end of the course, learner will be able to:
- Build Up Team Value through Team Negotiation and Conflict Resolution
- Increase Diversity and Strength of Teams Based on the Indisputable Laws of Teamwork
- Mould Team Disciplines with Value-based Work Environment and Collaboration
Pre-requisites
Learners must be able to:
- Listen and speak English at a proficiency level equivalent to the Employability Skills Workforce skills Qualifications (ES WSQ) Workplace Literacy (WPL) Level 6
- Read and Write English at a proficiency level equivalent to the ES WSQ WPL Level 6
- Manipulate numbers at a proficiency level equivalent to ES WSQ Workplace Numeracy (WPN) Level 6
- Have at least 3 years of working experience in Professionals, Managers & Executives (PMEs) role
Course Outline
1. Building Up Team Value through Team Negotiation and Conflict Resolution
The topics include:
- Common barriers to developing a diverse and cooperative workplace
- Identify sources of conflict and negotiate issues to reach mutually acceptable outcomes
- Review the effectiveness of the conflict resolution strategies and take action to prevent the recurrence of conflict
- Adjust interpersonal style and respond appropriately to emotional cues when interacting with others to meet the requirements of the social and cultural business context
2. Increase Diversity and Strength of Teams Based on the Indisputable Laws of Teamwork
The topics include:
- Workforce characteristics and trends
- Facilitate information exchange among network members to support organisational and team priorities
- Develop and monitor the implementation of systems and processes to support organisational diversity strategies
- Keep abreast of organisational diversity management systems and processes by subscribing to diverse learning channels to enhance own knowledge for workplace application
3. Moulding Team Disciplines with Value-based Work Environment and Collaboration
The topics include:
- Legal and ethical considerations relating to participation in internal and external networking opportunities, conflict management and workplace diversity
- Organisational policies and procedures relating to business networking, organisational diversity and conflict management
- Relevant professional or industry codes of practice and standards relating to business networking
- Implications and impact of networking and collaboration opportunities on employees and the organisation
- Relevant local, regional and international networks
- Establish working relationships with network members to improve knowledge sharing and networking opportunities
- Pursue collaborative opportunities to support beneficial outcomes
John Maxwell Highlights:
Materials from John Maxwells Accelerating Teamwork, Daniel Robins Seven Cs, Interpersonal Skills at Work by John Hayes and other references will used to underpin the structure and content of this course. Besides flavouring the course with useful anecdotes and quotations from John Maxwell, the critical values and emphasis on transforming self and team will also be incorporated into this course.
Certificate Obtained and Conferred by
Participants who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG). This programme is offered on a modular basis only.
- Mapped to Organisational Relationship Building
Additional Details
Price
| Individual Sponsored | Non-SME | SME | ||||
| w/o GST | w GST | w/o GST | w GST | w/o GST | w GST | |
| Original Course Fee | $650.00 | $695.50 | $650.00 | $695.50 | $650.00 | $695.50 |
| Singapore Citizens & PRs aged 21 years and above | $410.00 | $455.50 | $410.00 | $455.50 | $65.00 | $110.50 |
| Singapore Citizens aged 40 years and above | $65.00 | $110.50 | $65.00 | $110.50 | $65.00 | $110.50 |
For more information, please contact us at +65 6336 LHUB (5482).
When you sign in to your SkillsConnect account, please use the course reference number CRS-Q-0040217-RET to find this course.
Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
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