SFJPE4: PERSONAL EFFECTIVENESS LEVEL 4 POWERED BY JOHN MAXWELL
PERSONAL EFFECTIVENESS LEVEL 4 POWERED BY JOHN MAXWELL
Course Duration
Mode of Assessment
You will be assessed through course assessment methods using Written Assessment and Oral Questioning.
Who Should Attend
Professionals who aspire to be groomed to managerial level Professionals, Senior Executives, Leaders, Heads of Department, Managers, Assistant Managers, Aspiring Managers
Course Overview
The daily work of a manager is filled with one on one or group interactions, focused mainly in operations. Depending on the industry, the functions and roles of a manager can be varied. In order to fulfil the job competently, you need to set aside time to develop oneself in order to maintain his/her professional competence.
This course will address your needs as a manager seeking to improve in the following areas:
1. Communication skills
2. Influencing and decision-making skills
3. Commitment to developing self
Course Schedule
Next available schedule
Course Objectives
At the end of the course, you will be able to:
- Develop relationships with team leaders and stakeholders
- Delegate more effectively
- Influence team leaders
- Improve own leadership style and emotional intelligence to maintain working relationships
Pre-requisites
Learners must be able to:
- Listen and speak English at a proficiency level equivalent to the Employability Skills Workforce skills Qualifications (ES WSQ) Workplace Literacy (WPL) Level 6
- Read and Write English at a proficiency level equivalent to the ES WSQ WPL Level 6
- Manipulate numbers at a proficiency level equivalent to ES WSQ Workplace Numeracy (WPN) Level 6
- Have at least 3 years of working experience in Professionals, Managers & Executives (PMEs) role
Course Outline
1. Communicate Effectively
This learning unit is broken into 3 sub-sections:
- It starts with exploring organisational communication and how different techniques can impact stakeholders and the organisation
- The learner then moves on to assess themselves via a self-checklist on how they have been delegating duties to team leaders. This will be followed by learning a step by step method on how to delegate effectively
- The last section of this unit will address communication barriers in team cohesiveness and teach managers to receive feedback via a 3-stage process
2. Influence Decision Making
The second learning unit focuses on exploring various types of decision-making models and improving influencing skills:
- The unit will begin with learners exploring various decision-making models and how organisational barriers can affect decision making. To influence team leaders to take necessary actions, it is important for a leader to first recognise the link between organisational and departmental goals. Learners will use the hierarchy of objectives tool to analyse this link
- This will be followed by applying the performance management cycle to contribute to the development of departmental implementation plans
- Finally culminating to learners using negotiation strategies to influence their team leaders to take the necessary action and fulfil organisational priorities
3. Demonstrate Commitment to Self-Development
The third learning unit is meant for the learner to commit to self-development.
- Learners will first need to recognise the need to adhere with organisational policies when developing oneself
- When this is in place, learners will then assess their own leadership and performance styles to identify areas of improvement and maintain necessary current knowledge. Learners will use generic leadership competencies as a benchmark for self-improvement
- This will be followed by developing a personal roadmap for learners to take away and work on after the programme
- Self-development will not be complete without the final section of this unit Applying emotional intelligence principles to manage self and improve relationships. Learners will learn how to recognise their own emotional states to build better relationships with their team leaders
John Maxwell Highlights:
Materials from John Maxwells 360 Degree Leader: Developing Your Influence from Anywhere in the Organization, The 21 Irrefutable Laws of Leadership and other references will used to underpin the structure and content of this course.
Certificate Obtained and Conferred by
Participants who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded with a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG). This programme is offered on a modular basis only.
- Mapped to Personal Effectiveness
Additional Details
Medium of Instruction & Trainer
English
Trainer: Trainee Ratio is 1: 20
Price
| Individual Sponsored | Non-SME | SME | ||||
| w/o GST | w GST | w/o GST | w GST | w/o GST | w GST | |
| Original Course Fee | $650.00 | $695.50 | $650.00 | $695.50 | $650.00 | $695.50 |
| Singapore Citizens & PRs aged 21 years and above | $410.00 | $455.50 | $410.00 | $455.50 | $65.00 | $110.50 |
| Singapore Citizens aged 40 years and above | $65.00 | $110.50 | $65.00 | $110.50 | $65.00 | $110.50 |
For more information, please contact us at +65 6336 LHUB (5482).
When you sign in to your SkillsConnect account, please use the course reference number CRS-Q-0040216-RET to find this course.
Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
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