AOEMPI: WSQ MANAGE PROCESS IMPROVEMENT
WSQ MANAGE PROCESS IMPROVEMENT
Course Duration
Mode of Assessment
Work assignment, presentation
Who Should Attend
New and experienced professionals, managers and executives (PMEs) within the manufacturing and service-related industries.
Course Overview
SkillsFuture Singapore (SSG) developed the Workforce Skills Qualifications (WSQ) Certified Associate Operations Executive (AOE) qualification under the Generic Manufacturing Skills (GMS) WSQ framework.
WSQ AOE comprises of 4 modules covering the core planning and execution competencies required of PMEs:
- Module 1: WSQ Apply Management Level Planning Skills
- Module 2: WSQ Apply Project Management Skills
- Module 3: WSQ Manage Process Improvement
- Module 4: WSQ Manage Quality Systems and Processes
Next available schedule
Course Objectives
This programme is designed to provide PMEs with the essential skills, competencies, and knowledge in the areas of project management, quality management, business process improvement and people management.
- Concept of process management
- Organisational goals vis-a-vis customer expectations and requirements
- Process continuous improvement methodologies used by organisations
- Defining process relationship
- Process mapping techniques
- Process mapping conventions or symbols
- Types of data and how data should be recorded
- Process control for variable and attribute data
- Process capability
- Change solicitation process
- Change resolution process
- Standardisation of process
Course Outline
- Provides learners the essential knowledge and skills in bringing the sources and processes together to achieve the organisational set goals using a variety of process improvement methodologies. It involves adopting a systematic approach to improving a process through mapping, analysing and redesigning the process
- Provides learners the opportunity to apply, demonstrate and practice the knowledge and skills learnt on managing process improvement at the workplace through classroom and practical sessions
Certificate Obtained and Conferred by
Statement of Attainment (SOA) from SkillsFuture Singapore (SSG)
Additional Details
Medium of Instruction & Trainer
- Medium of Instruction: English
- Trainer: Trainee Ratio: 1: 20
Price
| Individual Sponsored | Non-SME | SME | ||||
| w/o GST | w GST | w/o GST | w GST | w/o GST | w GST | |
| Original Course Fee | $1200.00 | $1284.00 | $1200.00 | $1284.00 | $1200.00 | $1284.00 |
| Singapore Citizens & PRs aged 21 years and above | $840.00 | $924.00 | $840.00 | $924.00 | $840.00 | $924.00 |
| Singapore Citizens aged 40 years and above | $120.00 | $204.00 | $120.00 | $204.00 | $120.00 | $204.00 |
Course reference code in SkillsConnect: CRS-Q-0020484-MF
Skills Development Fund (SDF) and SkillsFuture Funding:
- Participants must attend at least 75% of the course, complete the exam with a pass or competent result
- Online applications are not applicable to companies applying for funding with Absentee Payroll
For Company Registration:
- Customers who are applying funding for trainee(s), please submit Training Grant applications in SkillsConnect website before registration
- Training Grant number is to be submitted together with the registrations
- Payment for the course must be using company cheque or via GIRO
- For more information on SDF Training Grant application, please click HERE
Union Training Assistance Programme (UTAP):
- NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC LearningHub
*UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply.
Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
| Batch ID | Course Period | Course Title | Funding Available |
Duration (Hours) |
Session (Hours) |
Venue | Available Seats |
Online Payment |
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