DPEO: DEVELOP PERSONAL EFFECTIVENESS AT OPERATIONS LEVEL
DEVELOP PERSONAL EFFECTIVENESS AT OPERATIONS LEVEL
Course Duration
Who Should Attend
The job role(s)/ occupations that this unit would be relevant to may include those whose skills, knowledge and work activities undertaken are represented by the level of complexity that fits into the following description:
Nature of Skills and Knowledge:
- For performing a narrow range of basic and routine work activities under a predictable work context.
- Mainly factual and procedural
Nature of Work Activities:
- Performed under clearly specified boundaries and close supervision
- Requires minimal judgement
- Some accountability
- Rely on standard operating procedures to solve problems
Course Overview
Acquire knowledge and life skills such as establishing personal goals and relating them to team goals, managing time effectively, maintain work-life balance, managing stress as well as personal finances to be effective at the workplace.
Hybrid Work Environment
The pandemic accelerated the existing trend in remote work with more employees need to switch between working mode. In the hybrid workplace, acquiring knowledge and life skills such as
1. establishing personal goals and relating them to team goals
2. working effectively as a team
3. managing time effectively
4. maintaining work-life balance
5. managing stress and
6. personal finances are the essentials to keep individual effective in the new work environment.
Course Schedule
Next available schedule
Course Objectives
On completion of this unit, the participant will be able to perform the following:
- Set personal goals and align them to team goals
- Identify ones role and responsibilities and their contribution towards the achievement of team goals
- Identify personal strengths and weaknesses, list the strategies to overcome weaknesses and describe how personal strengths can contribute towards the achievement of team goals
- Plan and complete personal tasks to meet team goals
- Recognise symptoms of and deal with stress to maintain work effectiveness
- Identify work-life balance programs to maintain personal work-life balance
- Identify ones existing financial position using appropriate tools and describe how to manage such a position
Hybrid Work Environment
On completion of this unit, the participant will be able to perform the following:
- Set personal goals that aligns to team goals in the hybrid work force.
- Identify one’s role and responsibilities and their contribution in the hybrid work mode towards the achievement of team goals.
- Identify personal strengths and weaknesses working in a hybrid workspace, list the strategies to overcome weaknesses and describe how personal strengths can contribute towards the achievement of team goals.
- Plan and complete personal tasks on time to meet team goals.
- Recognise symptoms of and deal with stress to maintain work effectiveness when working in office and remotely.
- Identify work-life balance programs to maintain personal work-life balance off and online.
- Identify one’s existing financial position using appropriate tools and describe how to manage such a position.
Pre-requisites
Learners are required to:
- Be able to speak, listen, read and write English at a proficiency level equivalent to the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 4
- Be able to manipulate numbers at a proficiency level equivalent to ES WSQ Workplace Numeracy (WPN) level 4
Certificate Obtained and Conferred by
Statement of Attainment (SOA) from SkillsFuture Singapore (SSG)
Mapped to ES WSQ – ES WSQ – Develop Personal Effectiveness at Operations Level
Additional Details
Classes held at ERC Institute only applicable for WSQ Employability Skills course – Individual sign up.
Medium of Instruction & Trainer
- English
- Trainer : Trainee Ratio: 1 : 24
- Training Methodology: Written assignment and Role play
Price
| Individual Sponsored | Non-SME | SME | ||||
| w/o GST | w GST | w/o GST | w GST | w/o GST | w GST | |
| Original Course Fee | $300.00 | $321.00 | $300.00 | $321.00 | $300.00 | $321.00 |
| Singapore Citizens & PRs aged 21 years and above | $60.00 | $81.00 | $60.00 | $81.00 | ||
| Singapore Citizens aged 40 years and above | $30.00 | $51.00 | $30.00 | $51.00 | ||
| Enhanced Training Support for SMEs Companies (90%) ** | $30.00 | $51.00 | ||||
Course reference code in SkillsConnect:
- For Training Grant application, please use the following reference code.
Reference code: CRS-Q-0021196-ES
Skills Development Fund (SDF) and SkillsFuture Funding:
- Participants must attend at least 75% of the course, complete the exam with a pass or competent result
For Company Registration:
- Customers who are applying funding for trainee(s), please submit Training Grant applications in SkillsConnect website before registration
- Training Grant number is to be submitted together with the registrations
- Online applications are not applicable for companies applying funding with Absentee Payroll
- Payment for the course must be using company cheque or via GIRO
- For more information on SDF Training Grant application, please click HERE
Union Training Assistance Programme (UTAP):
Course may be applicable for UTAP funding. Please contact sales consultants for more information.
Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
| Batch ID | Course Period | Course Title | Funding Available |
Duration (Hours) |
Session (Hours) |
Venue | Available Seats |
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